Overview
Welcome to ShopTatva Wholesale.
By accessing our website or submitting an enquiry, you agree to the following Terms and Conditions. These terms apply to all users of the website, including customers, retailers, wholesalers, and visitors.
As ShopTatva Wholesale operates on an enquiry-based wholesale model, we do not provide direct online purchasing or instant checkout. All orders are processed through direct communication and enquiry confirmation.
Wholesale Model
ShopTatva Wholesale is a curated wholesale supplier that sources products from trusted manufacturers, artisan groups, and independent producers.
We work directly with suppliers to provide carefully selected wholesale products for retailers and resellers. We do not operate as an open marketplace where multiple merchants list products independently.
Products & Availability
Many of our products are handmade, made-to-order, or produced in bulk based on enquiry requirements.
As a result:
- Product availability may vary
- Production timelines may depend on order quantity
- Custom and bulk orders may require additional production time
- Slight variations in color, print placement, texture, or finish may occur
These variations are a natural part of handcrafted and wholesale production and are not considered defects.
Minimum Order Requirements
Wholesale orders may be subject to Minimum Order Quantities (MOQ) depending on the product category.
MOQ details are shared during the enquiry and quotation process before order confirmation.
Pricing
All prices shared by ShopTatva Wholesale are wholesale prices.
Final pricing may vary depending on:
- Product quantity
- Customization requirements
- Packaging needs
- Shipping destination
- Bulk order volume
Shipping charges, customs duties, taxes, and import-related costs are calculated separately unless clearly mentioned otherwise.
Payment Terms
Since we operate on an enquiry-based system, payment terms are discussed directly after order confirmation.
Orders are processed only after payment confirmation based on the agreed terms between both parties.
We may accept secure payment methods such as:
- Bank Transfer
- PayPal
- Approved International Payment Methods
Payment instructions are shared directly with confirmed buyers.
Production & Shipping
Most products are manufactured after order confirmation.
Generally:
- Standard production may take up to 14 business days
- Custom orders and large-volume orders may require additional time
- Shipping timelines depend on destination and logistics availability
Delivery timelines may vary based on international shipping conditions.
International Orders
International wholesale shipments may include:
- Customs duties
- Import taxes
- Local government charges
- Clearance fees
These charges are determined by the destination country and remain the buyer’s responsibility.
Returns & Refunds
Due to the wholesale and made-to-order nature of our products, returns are generally not accepted for unsold goods or confirmed custom orders.
Refunds, replacements, or adjustments may be considered only in cases of:
- Damaged products during delivery
- Incorrect products shipped
- Major manufacturing defects
Any issue must be reported within 48 hours of delivery along with clear photos and complete order details.
Intellectual Property
ShopTatva Wholesale sources products from independent manufacturers and open-market producers.
Unless specifically stated, we do not claim ownership of product designs, prints, or patterns. Many products reflect traditional, commonly available, or artisan-based designs used in the textile and handcrafted goods industry.
If you believe any product listed on our website violates intellectual property rights, please contact us with proper supporting documentation. We will review the matter and take appropriate action if necessary.
Resale Responsibility
Retailers and buyers are responsible for complying with all local laws, regulations, and resale requirements in their own countries.
This may include:
- Product labeling requirements
- Safety compliance
- Import regulations
- Local resale laws
- Consumer protection standards
Limitation of Liability
ShopTatva Wholesale shall not be responsible for indirect, incidental, or consequential losses resulting from the use of our website, products, or services.
Any liability, if applicable, shall be limited to the total value of the related wholesale order.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of our website or enquiry process after updates means you accept the revised terms.
Business Information
ShopTatva Wholesale is operated by:
Out Source Wiz Global
Block B, PKT-10, Sector 13, Dwarka
New Delhi – 110075
Office No. 94, Third Floor
Email: support@shoptatva.com
By working with ShopTatva Wholesale, you acknowledge and agree to these Terms and Conditions as part of our wholesale enquiry and order process.