Privacy Policy
At ShopTatva Wholesale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit an enquiry for wholesale products.
As our business operates on an enquiry-based wholesale model, we do not offer direct online payments or instant checkout. All product discussions, pricing, and order confirmations are handled through direct communication.
Information We Collect
When you interact with our website, we may collect the following information:
Personal Information- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Business Information (if provided)
- Company Name (if applicable)
Enquiry Information
When you submit a product enquiry, we may collect:
- Product details requested
- Quantity requirements
- Customization preferences
- Business requirements
- Shipping destination
- Communication details related to your enquiry
Technical Information
We may automatically collect certain information such as:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Website Activity and Usage Data
This helps us improve website performance and provide a better user experience.
How We Use Your Information
We use your information to:
- Respond to product enquiries
- Process wholesale order discussions
- Provide customer support
- Share pricing, product details, and availability
- Improve our products and services
- Send important updates regarding your enquiries or orders
- Maintain smooth communication with our retail partners
Payment Information
Since ShopTatva Wholesale works on an enquiry-based ordering system, we do not store credit card details or direct payment information on our website.
If payment processing is required for confirmed wholesale orders, it is handled separately through secure and approved payment channels communicated directly with the buyer.
We do not store sensitive financial information on our servers.
Sharing of Information
We do not sell, trade, or rent your personal information.
We may share your information only when necessary with:
- Shipping and logistics partners
- Manufacturing and fulfillment partners
- Service providers supporting our website operations
- Payment processing partners (only when required for confirmed orders)
These parties receive only the information necessary to perform their services.
Cookies
Our website may use cookies to:
- Improve website functionality
- Remember user preferences
- Analyze website performance
- Enhance browsing experience
You can disable cookies through your browser settings, although some website features may not function properly.
Data Protection
We take appropriate security measures to protect your information from unauthorized access, misuse, or disclosure.
However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
International Users
If you access our website from outside India, please note that your information may be processed and stored in India or other countries where our service providers operate.
By using our website, you agree to this transfer and processing of information.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw communication consent where applicable
To request any of these actions, please contact us using the details below.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect business, legal, or operational changes.
Any updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us at:
Email: support@shoptatva.com
At ShopTatva Wholesale, protecting your privacy and maintaining transparent communication is an important part of building trusted wholesale relationships.