At ShopTatva, we respect and value your privacy. This Privacy Policy details how we collect, utilize, share, and protect your personal and business data when you visit our website (https://shoptatva.com/) or purchase artisan apparel from us.

2.1. Information We Collect

We gather various categories of information to serve you better, including:

• Identity & Business Details: Your name, company name, GST/tax ID (if applicable), business registration details, and design requirements.
• Contact Information: Email address, phone number, shipping address, and billing address.
• Transaction Records: Details of products browsed, inquiries submitted, custom quotes generated, and items purchased.
• Technical & Usage Data: IP addresses, browser types, session durations, device information, and geographic location collected automatically through cookies and tracking pixels.

2.2. How We Use Your Information

We utilize your collected personal and corporate data to:

• Process, fulfill, and ship custom wholesale or retail orders.
• Coordinate with international shipping carriers and handle customs documentation.
• Communicate updates, provide quotes, and answer support or tracking inquiries.
• Optimize our website’s structure, performance, and user experience.
• Comply with legal obligations, prevent fraudulent activities, and secure our network.

2.3. Sharing & Disclosing Information

We do not sell, rent, or trade your personal data to third-party brokers. We only share essential information with trusted service providers to run our operations:

• Logistics & Courier Partners: Sharing delivery address and contact phone numbers with international courier companies (DHL, FedEx, UPS, etc.) to deliver your goods.
• Payment Gateways: Safely routing your payment info through PCI-DSS compliant secure financial platforms.
• Legal Authorities: Sharing information when strictly required by law to prevent fraud, tax evasion, or visual design piracy.

2.4. Data Security & Storage

We enforce strict physical, electronic, and administrative security measures to protect your personal details from unauthorized access, loss, or alteration. All transaction processes run on secure SSL encryption. However, please understand that no transmission of data over the internet can be guaranteed to be 100% secure.