Shipping Policy
ShopTatva proudly exports handcrafted Indian apparel and accessories globally from our main dispatch facilities in India. Because our catalog includes artisan-made-to-order garments, please read our delivery standards carefully:
3.1. Processing and Fulfillment Time
- Made-to-Order Nature: Most of our garments, home textiles, and custom makeup pouches are crafted upon order confirmation to ensure high quality and freshness of designs. Standard processing ranges from 2 to 7 business days.
- Custom/Bulk Orders: Larger wholesale bulk orders or customized dress sets may require extended production periods. Timelines for bulk orders will be clearly communicated in your initial custom quotation.
3.2. International Shipping & Delivery Timelines
- Global Delivery Partner Network: We partner with top-tier international express couriers (e.g., DHL, FedEx, UPS, and Aramex) to ensure reliable, fast transport of products.
- Delivery Window: Once dispatched from our warehouse in India, international shipments generally take 4 to 14 business days to arrive at your designated doorstep. This timeframe may vary depending on local customs handling and final shipping destination.
- Shipping Rates: Shipping rates are calculated ‘on actuals’ based on the total volumetric weight of your order and your location. Real-time shipping costs or manual shipping quotes are calculated at checkout.
3.3. Customs, Duties, and Taxes
★ CUSTOMS & DUTIES DISCLAIMER: You, the buyer/importer, are solely responsible for paying any and all import duties, customs taxes, VAT, GST, storage fees, or local administrative levies imposed by your country’s customs department. ShopTatva has no control over these regional fees and cannot predict or refund them. |
3.4. Tracking and Delivery Issues
- Tracking Number: Once your shipment is labeled and dispatched, we will update your order panel and send an email containing your official tracking number.
- Loss & Title Transfer: The legal title and risk of loss for all purchased merchandise transfer to you once we hand the packages over to the carrier and they leave our dispatch facility in India.